The distance is sometimes time consuming but not a problem because they are worth it.
We worked with Frank and loved our experience. Frank gave us the facts and let us decide, he even took us to diamond school. He didn't force us into something we couldn't afford and we came out with a beautiful ring. He was a straight shooter, you don't see that any more in the jewelry world. I would highly recommend them to anyone.
The first time I went, Frank was so rude to me that I left in tears. I didn't want to go back but they had my jewelry so I was kind of forced to. My fiance went back with me and we dealt with the owner, Bob. He was excellent and completely made it up to me. We will continue to go there but I will not deal with Frank ever again, he should not be in customer service. For a retail shop that is commonly servicing monumental events, it is about the experience just as much as it is about the end product.
Awesome place
I was from Hamburg and I now live in Florida. I have dealt with the Robertson & Bach company for years and I still do all of my Jewelry business with Robertson & Bach. They are the best without question
Robertson Bach Jewelers Inc is a US Jewelry Store based in West Seneca, New York. Robertson Bach Jewelers Inc is located at 959 Union Rd, West Seneca, NY 14224, USA.
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