Nice place with good employees. You get what you pay for.
Patient and accommodating.. best truck rental experience I have had in a long long while
U-Haul is convenient for quick moving supplies and truck/van rentals. Prices are okay. They offer storage, storage units are a bit on the small side though. I'd go to a temperature controlled storage facility though. All in all not a bad place to go
I wish you could give negative stars to a place! I was in town visiting family and called to have a hitch put on my jeep. I was told that there were two appointments available and to bring it right in. When I got to uhaul the manager and an employee were sitting behind the counter chatting and the service bay door was open and the bay was empty. When I told them why I was there they informed me that they had just called to tell me that they were over booked and left a message with a gentleman. Oddly they didn't call either of the numbers I left and no one spoke with them. I had explained that I was in town for the day and that the nearest UHAUL to us is over an hour away. Despite this they flat out refused to do the work and were rather nasty about it. I attempted to call and file a formal complaint and Uhaul informed me the manager had logged that I CANCELLED THE APPOINTMENT, they then proceeded to give me a major run around. I was promised they would find someone who would take care of it that day and then was bounced from number to number. NO ONE would actually do anything!! I was finally promised that I would get a call in a few days to address the complete lack of customer service and oddly it's been a week and I'm still waiting. The only person I heard from was the manager who indicated that they could service my vehicle in a few weeks. AS IF I'd actually go back there and give that branch any money.
I rented a U-Box from this location. The customer service I was provided from start to finish was wonderful. When I returned the U-Box on Sunday for storage, two employees in particular Dylan and Cullen were instrumental in assisting me with backing it into the bay. Even though I arrived very close to closing time, they were both helpful, professional and courteous throughout the transaction.
U Haul Moving Storage Of Orchard Park Rd is a US Moving Company based in West Seneca, New York. U Haul Moving Storage Of Orchard Park Rd is located at 3120 S Orchard Pk Rd, West Seneca, NY 14224, USA.
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