I am very impressed with the staff’s service, knowledge and personality. It is obvious they really love their job!
I started taking my “pack” to Southtowns Animal Hospital when I moved to South Buffalo. My interactions have been with Dr. Jacobi. I’m very pleased with her and their staff. She’s great with my dogs, and when one got sick she saw him Friday afternoon and then called me Friday evening at 9:25 to give me the results of his blood work and tests. I was extremely impressed. The staff contacted me 2-3x over the next week to check on my dog.
I've taken each of my 3 dogs here. Everything experience I've had here has been a positive one. The staff is very friendly & the techs are amazing. You can tell they love what they do and really want what's best for your pet. I've never waited more than 5 mins after checking in to be brought back, & when I did need a same day appointment because of an emergency, they got me in within an hour. Dr. Zgoda is really good, she's very thorough and was great with all my dogs. She always calls the next day to follow up & check on how they're doing after their appointments. I would recommend them to everyone!
They are the best in the area. Very kind and understanding, very knowledgeable, always ready to have us in for an appointment (and always same-day if needed). They are so good with our pets.
They were able to see our sick cat the same day we called. They were very knowledgeable in their treatment and not overpriced. I highly recommend their services.
I worked as a surgical tech at a very busy animal hospital years ago. I left there to pursue another degree in the human medical world. So I have a pretty good knowledge of medicine and a “sixth sense” when someone or something is ill.
Although broken-hearted by my sudden unexpected loss, I could not be happier with the care, counsel and expertise I experienced with Dr. Jacobi. I sincerely hope she stays at Southtowns Animal Hospital for the duration of her career as I’ll continue to use her to see my pets for many years.
Unfortunately the same dog experienced a serious medical emergency several weeks later and after a consultation and work-up at a local emergency after-hours care center, I had to put him to sleep. That was at 4:00 am on a Thursday.
We have been patronizing Southtowns Animal Hospital since Dr. Hirt’s days…….all of our animals have received quality care and we have received excellent personal attention with our many questions and concerns.
The Emergency Vet sent my dog’s X-rays and physical report to Southtowns Animal Hospital the next day, (Friday). That evening I received another call from Dr. Jacobi - she had received and reviewed the report and was concerned and wanted to reach out to see if there was anything she could do.
Southtowns Animal Hospital is a US Veterinary Care based in West Seneca, New York. Southtowns Animal Hospital is located at 154 Orchard Park Rd, West Seneca, NY 14224, USA.
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